01
Repair order tracking
Follow every RO from assignment to completion with clear status and ownership.
Built for automotive service teams
Every repair order. One clear workflow.
RoTracker keeps advisors, technicians, and shop leaders connected from customer write-up through final closeout—with built-in technician tools and optional Tech Pro AI assistance.
✓ Live RO status
✓ Built-in messaging
✓ Shop-wide reporting
✓ Tech Pro AI
Shop overview
Live workflow
Open ROs
18
Hours today
42.6
Completed
12
Daily shop progress72%
RO 68421
Diagnosis in progress
Open
RO 68418
Ready for advisor review
Ready
RO 68409
Customer approved
Active
A better-connected shop
Faster handoffs
Clear accountability
Complete records
One connected platform
Less chasing. More productive work.
RoTracker gives the whole shop a shared view of the information that keeps repair orders moving.
02
Technician performance
Track labor hours, pay types, productivity goals, and weekly performance in real time.
03
Advisor communication
Keep job-specific conversations attached to the repair order where they belong.
04
Customer information
Keep essential customer and vehicle details organized for the people who need them.
05
Quotes and invoices
Create professional documents from the same information already stored with the job.
06
Complete shop archive
Search closed ROs and maintain a dependable record for shop leadership and reporting.
07
RT AI documentation
Build polished 3 C's stories and improve repair notes without losing the technician's original meaning.
08
AI diagnostic research
Research codes, diagnostic direction, and labor-time planning with source-backed Tech Pro assistance.
09
Technician toolbox
Use VIN and safety lookup, fluid and torque specs, compression, injector-flow, inspection-photo, and final-QC tools.
Simple pricing
Choose the plan that fits your workflow
Start with core technician tracking, add Tech Pro AI, or connect your entire automotive shop.
Tech
Essential tracking and workflow tools for individual automotive technicians.
- Track repair orders and labor hours
- View weekly performance statistics
- Set personal productivity goals
- Weekly, monthly, and yearly printouts
- Create professional customer quotes
- Built-in technician toolbox
Tech Pro
Everything in Tech, plus RT AI tools for documentation, research, and planning.
- Everything included with Tech
- RT AI 3 C's story builder
- AI repair-note improvements
- Diagnostic and code research
- AI labor-time planning ranges
Shop
A connected repair order workflow for your entire service department.
- Unlimited technician accounts
- Unlimited advisor accounts
- Dedicated advisor portal
- Shop administration and management
- Archived repair orders and job information
- Technician and advisor communication
- Global-admin AI access controls
Tech Monthly includes the new-user free trial. Subscriptions are billed monthly or yearly based on the option selected. AI access for admin-created accounts is controlled by the global admin.
The RoTracker workflow
From write-up to closeout
A straightforward process that keeps everyone working from the same information.
STEP 01
Create the RO
The advisor enters the customer, vehicle, complaint, and job details.
STEP 02
Assign the technician
The right technician receives the repair order and begins the work.
STEP 03
Track and communicate
Hours, notes, updates, and messages stay connected to the job.
STEP 04
Close and archive
The completed RO is preserved for future search, reporting, and reference.
Ready to bring your shop workflow together?
Contact RoTracker for account access, shop onboarding, pricing, or platform questions.
