Calculate your percentages
Use one repair, one day, one week, or an entire pay period—as long as every input covers the same period.
Efficiency
Productivity
Utilization
Enter your hours to see the results.
Technician efficiency formula
Efficiency = flagged hours ÷ actual job hours × 100
If 3.0 labor hours are flagged and the work takes 2.5 actual hours, efficiency is 120%. A result above 100% means the produced labor time was greater than the time spent on the job.
Efficiency is not the same as productivity
| Measurement | Formula | What it describes |
|---|---|---|
| Efficiency | Flagged ÷ job hours | How produced labor compares with actual repair time |
| Productivity | Flagged ÷ available hours | How much of the available day became produced labor |
| Utilization | Job hours ÷ available hours | How much available time was spent working on jobs |
How to use the result
- Compare the same type of work and the same length of time.
- Track parts, approval, dispatch, training, and equipment delays separately.
- Review trends instead of judging one difficult repair.
- Never trade correct diagnosis, safe repairs, documentation, or final verification for a higher percentage.
Remember: These calculations describe time—not repair quality. Shop definitions can vary, so confirm which hours your workplace includes in each measurement.
Keep the repair orders behind the percentage
RoTracker records the flagged hours, repair-order details, dates, and notes behind your weekly and pay-period totals.